Skip to main content

COVID-19 Update for Our Customers

Your Safety is Our First Priority

In light of the COVID-19 outbreak, we’d like to reassure everyone that the well-being of our customers, employees and community is of absolute importance. We are closely monitoring all communications and updates from the New Zealand Ministry of Health, The New Zealand Government and the World Health Organisation to make informed decisions to ensure the health and safety of our customers, staff and the wider community.

Here at MHI, we are doing everything possible to reduce the spread of COVID-19. To reduce the risk we’ve made a conscious decision for all our employees to work remotely from home. We have taken this decision with the confidence that we will be able to continue to deliver exceptional service to all our customers nationwide.

On top of this we are also practising social distancing and increased hygiene practices in offices that remain open as recommended by governments and health officials.

No matter what happens, remember that we’re only a click away.

Customer Service

Want to contact our Customer Support?  Call on 0800 138 007 or CLICK HERE to submit an online enquiry.

Warranty Service

Need to submit a Warranty Service Request? CLICK HERE.

Request A Quote

After a quote for a new heat pump? CLICK HERE.

Find An installer

Looking for a trusted MHI installer in your area? CLICK HERE.