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Ciara™ Series

The Ciara™ series of split systems incorporates timeless and elegant Italian design, with rounded contours and a sleek finish. Compact and lightweight, the Ciara™ series is packed with features including built-in Wi-Fi & voice control compatibility and suited to small to medium spaces.


POWER: Single Phase  | AVAILABLE IN: Reverse Cycle

CAPACITIES: 1.5kW | 2.0kW | 2.5kW | 3.3kW | 5.0kW | 6.3kW | 7.1kW

 

Key features

  • Built-in Wi-Fi and Voice control compatibility (via Google & Alexa devices)
  • Compact yet elegant design
  • Clean Air Technology to deliver allergen and odour free air
  • Quiet operation with two levels of silent mode on outdoor unit
  • New easy to use remote control with backlit display
 

SELECT A CAPACITY TO VIEW SPECIFICATIONS

Single Phase
Specifications
SELECTED MODEL: SRK20ZSA-W / DXK06ZSA-W
Capacity
COOLING:
HEATING:
Energy Labels
Hot
COOLING:
HEATING:
Average
COOLING:
HEATING:
Cold
COOLING:
HEATING:
Dimensions (HxWxD)
INDOOR:
OUTDOOR:
New Zealand's Choice of Heat Pumps
Named by Consumer in their 2023 People’s Choice Awards, Mitsubishi Heavy Industries is proud to have been voted by customers as The People’s Choice of heat pumps.
Voice Control
With voice control compatibility included as standard, you can easily control your Ciara series via your Google or Amazon smart home device. Turn your unit on/off, change the operating more or adjust the temperature with simple voice commands.

*Google and Amazon devices sold separately.
Energy Saving
Fuzzy Auto Mode

Using fuzzy logic algorithms, the unit determines the operating mode and temperature settings automatically and adjusts the inverter frequency.

Economy Mode

Unit operates at slightly reduced capacity to reduce power consumption while maintaining a comfortable room temperature.

Comfort & Convenience
Built-in Wi-Fi

Control your system anywhere, anytime with your smartphone via Wi-Fi & voice control included as standard.

Dry Operation

Reduces humidity by removing moisture from the air without affecting indoor temperature.

Hi Power Operation

Provides 15mins of boosted power to quickly heat or cool your home before returning to normal operation. Perfect for when you first turn on it the unit.

Silent Operation

Set periods of time where the unit will operate with reduced noise levels, perfect for night time and an uninterrupted sleep.

Night Setback

Designed for the colder seasons, this function ensures the room temperature is kept at around 10˚C, even while unoccupied.

Weekly Timer

Set your unit to turn on and off at specific times for each day of the week to suit your needs.

Sleep Timer

Set a pre-determined amount of time between 30 and 240 mins that your unit will operate for before switching off.

On/Off Timer

Set your unit to turn on and off once, at specific times, within a 24 hour period.

Preset Operation

The desired preset operation mode can be enabled with a single touch of a button.

Child Lock

Lock the remote control to prevent little ones from changing functions and other settings. Useful for families with curious young children.

LED Brightness Adjustment

Adjust the brightness of the LED display on the indoor unit to minimise disturbance during evenings. Perfect for units installed in bedrooms.

Air Flow
Jet Air Technology

Advanced fan blade technology, used in the development of jet engines, efficiently delivers powerful yet quiet and evenly distributed airflow.

3D Auto Airflow

One touch program that operates three independent motors which effectively distributes an even airflow across the entire room.

Auto Louvre Mode

Depending on whether the unit is in heating or cooling mode this will automatically set the louvre at the optimum angle for even air distribution.

Memory Louvre

Set the louvre at the desired angle. Unit will automatically return the louvres to this position on every subsequent start up.

Up/Down Louvre Swing

The horizontal louvres will automatically swing up and down for even air distribution.

Right/Left Louvre Swing

The vertical louvres will automatically swing left and right for even air distribution.

Clean Air Technology
Allergen Clear Filter

Captures airborne allergens such as hair, pollen and dust particles before neutralising them and any bacteria using specially formulated enzymes.

Allergen Clear Operation

Multi-stage operation that activates enzymes in the specially designed filter, neutralising and suppressing airborne allergens such as pollen, dust and hair.

Self-Clean Operation

Dries the indoor unit and filter, preventing the growth of mould. Designed to be run regularly after use.

Removable Cover

Removable front cover allowing access for easy cleaning and maintenance.

Maintenance
Back Up Switch

If the remote control fails, the unit can be operated via an on/off switch on the indoor unit.

Microcomputer-Operated Defrosting

Automatically activated during low ambient temperatures to prevent the frosting of the outdoor heat exchanger.

Self-Diagnostics

In the unlikely event of a fault the internal microcomputer automatically runs a diagnostic of the system. This enables a service agent to quickly isolate and repair any issues.

Auto Restart Function

If there is a temporary loss of power, when power is restored, the unit will automatically restart in the same operating mode it was in.

SELECT CONTROLLER TYPE FOR DETAILS:
Wireless Remote
Wi-Fi Built-in (Smart M Air App)
3D Auto Mode
Activates three independent motors which effectively distributes a more even airflow.
High Power Mode
Provides 15mins of boosted power allowing you to quickly heat or cool your home.
Economy Mode
Reduces power consumption while maintaining a comfortable room temperature.
Weekly Timer
Set your unit to turn on and off up to 4 times each day of the week.
On/Off Timer
Set your unit to turn on and off once within a 24 hour period.
Self Clean Operation
Dries the indoor units internal components, preventing mould and odours.
Dry Operation
Reduces humidity by removing moisture from the air without affecting indoor temperature.
Silent Operation
Set periods of time where the unit will operate with even further reduced noise levels.

For more information on the functions available and how to access them on your remote control, please refer to your unit’s user manual.

Download Manual

  • Control your system using your smart device (iPhone or Android) via the Smart M-AIR App (Apple iPhone for iOS 12-17)
  • Control the set temperature, operation mode, change the fan speed and air flow direction as well as set weekly timers.
  • Control your system using Voice Commands via your Google or
    Amazon smart speaker device*. 

      • Ex: “Ok Google, turn the bedroom heat pump off”
      • Ex: “Alexa, turn down the temperature in the living room”
  • Set Favourites with desired temperature, operation mode and more for ultimate comfort.
  • Receive automatic Shut-off reminder and high/low temperature alerts.
  • Monitor electricity usage and more.

Ciara™ Series
Ciara Series (DXK05-18ZTLA-WF) User Manual
Ciara™ Series
Ciara Series (DXK21-24ZTLA-WF) User Manual
Ciara™ Series
Smart M Air Quick Setup Guide
Ciara™ Series
Smart M Air Operation Manual
Ciara™ Series
Smart M Air Connection Manual with Google
Ciara™ Series
Smart M Air Connection Manual with Alexa

Why Mitsubishi Heavy Industries?

Consumer people's choice logo for mitsubishi heavy industries - best brand of heat pumps for split system

New Zealand's Best Brand
of Heat Pump

We're proud to have been named by Consumer, New Zealand's leading customer advocacy group, as The People’s Choice of heat pumps.

Reliability

Designed to perform in the most demanding environments on earth, we engineer our products to endure its harshest conditions.

Superior Technology

With world-class engineering and product innovation in our DNA, we push the boundaries to develop technology that ensures your comfort year after year.

Commitment to Our Customers

Standing behind the quality of our products is our commitment to our customers and after sales service guarantees with comprehensive warranties providing you peace of mind.
TECHNICAL SPECIFICATIONS
ABCDEFGHIJKL
1
IndoorDXK05ZTLA-WFDXK07ZTLA-WFDXK09ZTLA-WFDXK12ZTLA-WFDXK18ZTLA-WFDXK21ZTLA-WFDXK24ZTLA-WF
2
OutdoorDXC05ZTLA-WDXC07ZTLA-WDXC09ZTLA-WDXC12ZTLA-WDXC18ZTLA-WDXC21ZTLA-WDXC24ZTLA-W
3
Power source (Outdoor Unit)1 Phase, 240V, 50Hz
4
*Operation
data
Nominal Capacity (Range)Cooling T1kW1.5 (0.7~2.5)2.0 (0.7~2.8)2.5 (0.8~3.2)3.3 (0.8~3.7)5.0 (1.3~5.3)6.3 (1.2~7.1)7.1 (1.2~7.3)
5
Heating H12.0 (0.9 ~4.1)2.7 (0.9 ~4.2)3.0 (1.0~4.8)3.8 (1.0~4.9)5.8 (1.3~6.3)7.1 (1.0~8.5)8.0 (1.1~9.4)
6
Heating H23.13.23.83.94.66.67.42
7
Power consumptionCooling T1kW0.35 (0.20~0.85)0.51 (0.20~0.92)0.58 (0.19~0.95)0.90 (0.19~1.30)1.59 (0.29-1.77)1.84 (0.27~2.39)2.27 (0.28~2.67)
8
Heating H10.42 (0.21~1.39)0.64 (0.21~1.40)0.66 (0.21~1.48)0.90 (0.21~1.50)1.62 (0.27~2.04)2.01 (0.25~2.89)2.30 (0.26~3.42)
9
Maximum power consumptionkW1.551.551.651.652.253.183.76
10
Running currentCooling T1A1.92.754.16.77.79.6
11
Heating H12.33.43.54.16.88.59.7
12
Inrush current, maximum currentA2.4, 9.03.5, 9.03.6, 9.04.9, 9.05.0, 14.55.0, 175.0, 17
13
EERCooling T14.293.924.313.673.143.423.13
14
COPHeating H14.764.224.554.223.583.533.48
15
Sound power level
(JIS C9612)
OutdoordB(A)56575861646467
16
Sound pressure level
(JIS C9612)
IndoordB(A)36-30-23-1937-31-23-1941-36-26-2245-37-27-2247-40-32-2546-43-38-3049-44-39-31
17
Outdoor43454750525255
18
Energy label (GEMS 2019)HOTCooling2.53.543.533.53.5
19
Heating3.53.53.53.5333
20
AVERAGECooling1.52.53333.53
21
Heating33332.52.52.5
22
COLDCooling1.52.53333.53.5
23
Heating32.52.52.5222
24
External dimensions (HxWxD)Indoormm294x798x210294x798x210294x798x210294x798x210294x798x210294x998x230294x998x230
25
Outdoor540x645(+57)x275540x645(+57)x275540x645(+57)x275540x645(+57)x275595x780(+62)x290640x800(+71)x290640x800(+71)x290
26
Net weightIndoorkg8.58.5999.51212
27
Outdoor222224243342.542.5
28
AirflowIndoor (Cooling)l/s158-125-82-63165-130-82-63167-133-88-73187-142-90-73208-173-120-90283-245-202-157320-253-210-157
29
Indoor (Heating)167-145-97-73173-152-103-73183-157-108-83197-163-113-83210-192-148-107307-287-235-193345-295-243-193
30
Refrigerant (Type, amount, pre-charge length)Quantitykg(R32) 0.43(R32) 0.43(R32) 0.59(R32) 0.59(R32) 0.9(R32) 1.20(R32) 1.20
31
Pre charged to pipe lengthm10101010151515
32
Installation dataRefrigerant pipingLiquid linemmØ6.35Ø6.35Ø6.35Ø6.35Ø6.35Ø6.35Ø6.35
33
Gas lineØ9.52Ø9.52Ø9.52Ø9.52Ø12.7Ø12.7Ø12.7
34
Connection methodFlare connection
35
Maximum pipe (one way) lengthm202530
36
Max vertical height diff. between O.U. and I.U.m15 ( O.U. above I.U. ) / 15 ( O.U. below I.U. )20 ( O.U. above I.U. ) / 20 ( O.U. below I.U. )
37
Standard accessoriesAllergen Clear Filter x 1, WiFi
38
Optional partsInterface kit (SC-BIKN2-E) / Photocatalytic Washable Deodorizing Filter
39
Demand response (AS4755)NoYes
40
* Operation data has been gathered in accordance with AS/NZS 3823 standards.

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