The Appointment of Two New General Managers
Mitsubishi Heavy Industries Air-Conditioners Australia Pty. Ltd. (MHIAA) is ushering in a new era with the appointment of two key members to its senior management team. These appointments form part of an internal review of the company’s structure to ensure that it continues to best service the needs of both its external and internal stakeholders.
As of 01 July, Carrie Che is appointed in the role of General Manager, Finance and Accounting and Company Secretary and Rita Doulkeridis is appointed in the role of General Manager, Operations. Both employees have been with the company for several years and have worked their way up the ranks – testament to their work ethic.
Mr. Yuji ITO, Managing Director for MHIAA adds that these promotions mark a new milestone – with 50% of the company’s senior management team now being female. “This further underpins our commitment to diversity and equal opportunity in the workplace. We believe in an all-inclusive environment in which there is growth for everyone.”
Meet Carrie Che
Carrie first joined MHIAA in 2006 and has played a crucial role in the development of the finance team and financial operations since then. “Through her continued contributions, Carrie has proven that her professional leadership, strategy development and execution will become a pivotal asset in her new position for the development and success of our business. Carrie’s commitment for excellence will see her succeed in many areas as Company Secretary,” says Mr. Yuji ITO.
As the General Manager, Finance, Accounting and Company Secretary, Carrie says that she has become a strategic player in the company, supporting key stakeholders in the business. “In addition, I will be using financial data to influence business decision making and strategy. This will enhance our brand and the company’s valuation, ensuring confidence amongst key stakeholders.”
She adds that the role is an opportunity to gain exposure to the commercial and operational functions in the business. “I am working closely with the senior management to provide financial advice and analysis in support of business strategies, risk management and internal control. My role requires timely reporting and forecasting of company performance in a very competitive and dynamic market. I enjoy contributing to the growth of MHIAA, which has accomplished a rapid growth.”
Meet Rita Doulkeridis
Mr. Yuji ITO explains that Rita’s promotion is central to the customer experience. “Rita first joined our company in 2020 as the Customer Care Manager and was later promoted to Operations Manager. She has since displayed a strong passion for improving business operations. In her new role, Rita will help to further enhance the customer experience journey and looks to cement stronger relationships with our key partners.”
Speaking to her new role, Rita says that customers and stakeholders will benefit from her deep interest in enabling meaningful and value-adding change across all facets of MHIAA’s operations. “My first priority will be aimed at enhancing our service capabilities and customer experience.”
She adds that during the past two years, the COVID-19 pandemic has changed our lives both personally and professionally, and that challenges to global and domestic supply chains cannot be disputed. “My objective is to evolve an agile operations capability that can navigate continuous disruption effectively, efficiently, and sustainably.”
As a company dedicated to delivering great service and experiences for its stakeholders, MHIAA believes that these appointments go a long way towards achieving its strategic goals. “As a leader in the industry we are constantly looking to innovation and innovative ideas; not forgetting the need to enhance existing systems and processes. The appointment of these two General Managers will help to ensure that we achieve our goals and continue to redefine the industry as the experts in air” concludes Mr. Yuji ITO.