MHIAE Receives the 2023 Company of the Year Award by Frost & Sullivan
With its product-led customer-focused strategy, MHIAE consistently brings best-in-class HP systems to the market. The company incorporates customer feedback into its solution development roadmap to maximize short-term growth opportunities while providing a path to future revenues.
To this end, MHIAE leverages its extensive distribution networks (including MHI Group’s over 50 year-collaboration with Stulz GmbH Germany and MHIAE’s 2018 Joint Venture with Beijer Ref group in the UK) to gather insights into local customer needs.
The company’s regional technical teams collaborate with the MHI Group’s research and development headquarters in Japan to utilize customer insights to inform and direct its ongoing product development efforts.
As a result, MHIAE successfully delivers solutions customized to local preferences and specific customer needs. In addition, the company utilizes distributor networks to offer excellent after-sales service for its HP systems, ensuring optimal customer experience over the product’s lifetime.
Furthermore, MHIAE addresses the market’s trained staffing shortage through its Continuing Professional Development (CPD) program. By building, monitoring, and authenticating the workforce’s skills and experience, the company enhances its knowledge and understanding of heating and hot water systems and appliances.
MHIAE offers CPD seminars regularly to assist engineering companies in staying updated with its latest technologies, ensuring its customers receive the best possible experience consistently.
Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each award category before determining the final award recipient. The process involves a detailed evaluation of best practices criteria across two dimensions for each nominated company. Mitsubishi Heavy Industries Air-Conditioning Europe, Ltd. excels in many of the criteria in the commercial heat pumps space.
MHIAE builds on the competitive differentiation afforded by its innovative HP products through its product-led customer-focused strategy. The company leverages its extensive distribution networks to gather insights into local customer needs.
MHIAE’s regional technical teams collaborate with the Mitsubishi Heavy Industries Group’s research and development headquarters in Japan to utilize these customer insights to inform and direct its ongoing product development efforts.
As a result, the company consistently delivers solutions customized to local preferences and specific customer needs, solidifying its reputation for offering the overall best in the commercial HP market. For its strong overall performance, Mitsubishi Heavy Industries Air-Conditioning Europe, Ltd. earns Frost & Sullivan’s 2023 European Company of the Year Award in the commercial heat pumps market.