Skip to main content
 
What is the difference between Single and Multi Split systems and which do I buy?
A Single Split system heat pump consists of one indoor unit connected to one outdoor unit and can only effectively heat or cool one room. A Multi Split system can connect multiple indoor units to one outdoor unit and can be used to heat or cool multiple rooms. To determine which one you should buy contact your local dealer who will help you decide which option best meets your needs.
Do I need a Ducted System in my house?
Depending on how many rooms you wish to heat or cool, and the size of your house, ducted heat pumps can be a more economical option over split systems. If you do not have roof space or room for ducting, ducted is not an option for your home.  To determine if you need a ducted system in your house contact your local MHI dealer who will help you make the right choice.
What type of heat pump should I buy for my family home?
When choosing a heat pump for your home there a number of different factors to take into consideration including, the size and shape of your room, the orientation of your house, the number of windows and the direction they are facing, as well as the style of your house. All these factors can impact the type and capacity heat pump you should purchase. We recommend speaking to one of your local MHI authorised installers who will be able to recommend the best system for your home. You can find your closest installer by vising our where to buy page.  
I live in an apartment, what type of an heat pump would you recommend I should buy?
Single or Multi Split Systems are typically used in apartments due to the space limitations. Apartments tend to have smaller living spaces and limited outdoor space. This means that they need smaller capacity units to deliver the desired room temperature. Contact your local dealer find out what type or AC will work best for your apartment.
What is the difference between Ceiling Concealed and Ducted systems?
A Ceiling Concealed system has very little static and little to no duct. They are designed to heat or cool one room. Ducted Systems have higher static pressure and allow ducting to be connected. They are designed to heat or cool your whole house.
I live in an area prone to high humidity. Will a heat pump help to dehumidify the room?
Yes! In both dry and cooling mode, the processes within the heat pump will help remove the humidity from your room.
What size heat pump do I typically need to meet the cooling and heating needs for my home?
A number of factors impact the size of the heat pump unit for your home. Factors such as building material, shading, structure, orientation, floor coverings and what your heat pump is required for will all impact the sizing of your unit. For the best advice on your room sizing needs contact your local dealer.
Who can I speak to about selecting the right heat pump for my home?
Our local MHI dealers can answer all your questions and help you select the right heat pump for your home. To find your local dealer click here.
Where do I go to buy an MHI heat pump?
Our heat pumps are available at a number of different retail or dealer outlets. To find your closest local stockist, click here.
I want to replace my old heat pump. Should my replacement be the same size?
Depending on the age of your old heat pump, it is not always guaranteed that your replacement will be the same size. Your local MHI dealer will be able to clarify the perfect capacity size for your heat pump needs.
Top